I was sitting in my home office chair yesterday, trying to send a simple e-mail to a friend from my phone.
I hit "send."
I waited.
The little circle on the screen just kept spinning—round and round.
no connection
no service
no "bars
Recently, I took my golf clubs out of the lower-level closet, found my golf shoes and golf glove, and headed to the golf course.
After convincing myself I only needed two sleeves of golf balls (it’s never enough), I teed up my favorite golf ball and took aim.
The ball was perfectly placed on the tee
My stance was perfect
Visions of glory were firmly in place
My swing felt smooth
The contact was solid
Today, guests will ask questions. Some questions will be in person; others will be via email, phone, text message, or social media.
Rest assured, guests will ask questions. Lots of questions!
I don’t think they will ask you how long or how hard you worked yesterday. I don’t think guests will ask you whether you work standing up or sitting down, or whether you spend time in meetings or online. I don’t think guests will ask whether you work at a resort, at a corporate office, or remotely.
Read MoreI made a cup of coffee this morning.
Not a fancy latte
Just regular drip coffee
With some cream
I set it on the counter.
I checked my e-mail.
I answered a text message.
Showered, shaved, and dressed for work.
Driving in my car to work, I remembered that cup of coffee that I left on the counter.
Read MoreAnswering an advertisement in a newspaper stating, "The Secret of Never Losing Another Game in Tennis for only $99.95" offered by the only "undefeated" tennis player alive, a young man cut out the reply address form, filled out his name and address, wrote out a check for $99.95, enclosed the reply address form and check into an envelope, and wrote the mailing address on envelope to a Post Office Box in Chicago, Illinois, stamped the envelope and placed the envelop in the mail.
Read MoreIt was a typical warm Florida afternoon—the sky turned black, and the heavens opened up just as I was leaving the Publix grocery store.
Everyone huddled under the outside roof, manning their grocery carts and checking their watches.
A young man, maybe twenty years old, looked out at the torrential downpour.
Read More"This makes absolutely no sense!"
I dropped the screwdriver onto the living room rug and stared at the pile of wooden boards, screws, nuts and a crumpled instruction booklet.
My wife, JoMarie, walked into the room.
"How is the new bookshelf coming along?" she asked with a slight smile.
“I am totally frustrated! Tab A does not fit into Slot B."
Read More"Professor, I need to talk to you about my grade."
The young man stood at the edge of my desk, clutching his syllabus like a shield.
"Okay, have a seat," I replied. "What seems to be the concern?"
"I got an 85 on the final project. I need at least a 92 to keep my A."
Read MoreI was sitting in my office very early in the morning. I love the mornings! The office is quiet, and my computer and the smell of coffee are my sole companions. My phone was sitting on the table, face up.
Suddenly, a tiny red circle appeared in the corner of an app.
The red dot was small
The red dot was silent
The red dot was persistent …
